GEAR CHANGE FOR ROOFING COMPANY IDENTIFIES SUSTAINABLE IMPROVEMENTS

Aspect Roofing, a leading regional supplier of roofing products, first came to WLP for help with preparing for quality standards.  They have had help with a successful product launch.

Their Tile Supplies division, which manufactures reproduction roof tiles, ventilators, ridges and fittings, engaged WLP to undertake its no win - no fee route to measurable business improvement, Gear Change.

Under Gear Change WLP guarantee to identify business improvements worth at least £15,000 GP achievable within twelve months. 

What we did:

Following the six-step Gear Change process, WLP investigated Aspect roofing’s markets, products and services, supply chain, processes, compared current performance with competitors and undertook a customer survey.

Results:

Sustainable improvements worth £116,000 GP achievable within twelve months.

Further growth to £400,000 GP in three to five years

Several other suggestions for improving customer service 

Needless to say, client was delighted and is now busy implementing WLP’s recommendations!